Handelsbetingelser

Who are we?

Barbo-toys.dk owned and operated by Barbo Toys ApS, CVR no. DK30505085 (hereinafter Barbo-toys.dk) BarboToys, Krogholmgaardsvej 4A, DK-2950 Vedbaek, Tel. 26121102, info@barbo-toys.com


These terms and conditions apply to the purchase of goods on Barbo-toys.dk for delivery in Denmark.

Payments


All prices are in USD and are inclusive of 25% VAT.
To act on Barbo-toys.dk you must be 18 years old and possess a valid credit card, which we accept. If you are not yet 18 years old, you may still purchase items if you have obtained your guardian's consent or otherwise have a legal right to enter into the purchase.
You select the items you want to buy and put them in the "shopping basket". You can right up to the time of order edit the contents of the shopping cart, and you can continuously check the contents and price of the goods.

When you are ready to order, click on "check out" where you get an overview of the contents of your shopping cart. Then click on to dispatch, where your desired delivery method selected. Once this is approved, and trading conditions are approved, click on "check out". Here you enter your name, address, e-mail, phone Then click "Accept and go to payment". Here you select how you want to pay for the order, and that can be clicked on "Order and Pay".

You can change the contents of the shopping cart right up until you confirm your purchase by clicking on the button "Order and Pay". After this, your warrant to Barbo-toys.dk

       

Our online payment runs through ePay & Nets, which ensures a secure processing of your information.

We accept Visa, Mastercard, Maestro. American Express and JCB.

 

Ordrebekræftelse

Kvittering for modtagelse af bestilling og ordrebekræftelse
Når du har bestilt en vare hos os, modtager du en kvittering for vores modtagelse af din bestilling. Der er imidlertid først indgået en bindende købsaftale, når du har modtaget en ordrebekræftelse fra os. Vi tager forbehold for udsolgte varer. 

Levering

Levering sker indenfor 1-3 hverdage.

Returret

Når du handler hos Barbo-toys.dk har du normalt 30 dages returret, hvor du kan meddele os, at du fortryder købet og derpå returnere varen til os. 
Fortrydelsesretten gælder fra den dag, du har modtaget varen. Hvis fristen udløber på en helligdag el. lørdag forlænges fristen til den førstkommende hverdag. I tilfælde af flere forskellige varer, som er bestilt i én ordre, men leveres enkeltvis, eller en vare, der leveres i flere partier, gælder perioden fra modtagelsen af den sidste vare eller parti.

Du må efter modtagelsen alene håndtere varerne på en måde, så du kan fastslå varernes art, egenskaber og den måde, som de fungerer på. Bemærk at ibrugtagning af varerne vil medføre en værdiforringelse.

For at gøre fortrydelsesretten gældende, skal du ved en utvetydig erklæring give os meddelelse herom senest 30 dage efter modtagelsen af varen.
Ved tilbagelevering skal du sørge for, at varerne er forsvarligt indpakket. Dvs. varerne må ikke tilbagesendes uden original emballage. Du har selv ansvaret for pakken/varerne, indtil vi modtager den. Gem derfor postkvittering samt evt. track and trace nummer. Du skal selv betale udgifterne ved tilbagelevering af varen, når du fortryder et køb.

VIGTIGT! Vi forventer, at du afsender varerne hurtigst muligt efter, du har givet besked om fortrydelse, og du skal sende dem retur senest 14 dage efter, du har fortrudt købet. Bemærk! Vi modtager ikke pakker sendt pr. efterkrav.
Dokumentation for dit køb

Du skal vedlægge en kopi af ordrebekræftelsen eller anden dokumentation for dit køb. Hvis det er en gave du har modtaget, skal varen have byttemærke på. Derudover vil det lette ekspeditionen, såfremt du vedlægger en udfyldt returformular, som du finder her http://Barbo-toys.dk/returseddel. 
Tilbagebetaling

Når vi modtager varen, tjekker vi den, og du får tilbagebetalt det beløb, du har indbetalt til os ved købet. 
Beløbet bliver altid tilbageført til samme betalingsmiddel, som du betalte købet med. Har du fx betalt med kort, tilbageføres købsbeløbet til det betalingskort, du brugte ved købet.

BEMÆRK VEDR. VARENS VÆRDI I FORBINDELSE MED FORTRYDELSE! Du hæfter kun for eventuel forringelse af varens værdi, som skyldes anden håndtering, end hvad der er nødvendigt for at fastslå varens art og egenskaber.

Hvis varen er prøvet udover, hvad der beskrevet ovenfor, betragter vi den som brugt, hvilket betyder, at du ved fortrydelse af købet kun får en del eller intet af købsbeløbet retur, afhængig af varens handelsmæssige værdi. For at modtage hele købsbeløbet retur må du ikke have taget varen i brug, brudt plombering eller på anden måde beskadiget den, mens du havde ansvaret for den.

Hvis du fortryder dit køb, får du naturligvis det beløb, du har indbetalt til os, tilbage. I tilfælde af en værdiforringelse, som du hæfter for, fratrækkes denne købet. Beløbet bliver altid overført til samme betalingsmiddel, som du betalte købet med. Har du fx betalt med kort, tilbageføres købsbeløbet til det betalingskort, du brugte ved købet.


Reklamation - Hvis der er noget galt med varen

Alle varer er omfattet af købelovens regler om 24 måneders reklamationsret. Reklamationsretten betyder, at du som kunde kan klage over fejl og mangler ved varen som er opstået inden 24 måneder efter købet. Reklamationsretten dækker ikke når fejl, skader eller slitage opstår på grund af forkert brug, manglende vedligeholdelse eller almindeligt slid.


Du skal reklamere indenfor ”rimelig tid” efter, at du har opdaget manglen ved varen. Vi anbefaler, at du reklamerer så hurtigt som mulig, og inden for 2 måneder efter fejlen blev opdaget.

Du kan reklamere ved at kontakte os via mail til info@Barbo-toys.dk. Afhængig af den konkrete situation vil du modtage de videre instrukser. 
Når du returnerer varen, bedes du samtidig så detaljeret som muligt oplyse, hvad problemet er.

Ved berettiget reklamation refunderer vi rimelige fragtomkostninger

Er reklamationen berettiget, refunderer vi naturligvis dine rimelige fragtomkostninger til at sende varen retur til os. I modsat fald skal du selv afholde alle udgifter til transport, herunder vores fragtomkostninger til returnering af varen efter undersøgelse, ligesom vi kan opkræve dig et beløb på op til 200 kr. for undersøgelse af varen. 
Husk at varen altid skal sendes i forsvarlig emballage og få en kvittering for afsendelse. Du har selv ansvaret for pakken/varerne indtil vores modtagelse. Gem derfor postkvittering inkl. oplysning om fragtomkostninger samt evt. track and trace nummer. Bemærk! Vi modtager ikke pakker sendt pr. efterkrav eller lignende.

PERSONDATAPOLITIK

For at kunne handle på Barbo-toys.dk skal du som minimum oplyse: Navn, adresse, e-mailadresse og telefon/mobilnummer.
Ovenstående data og oplysninger om, hvilke varer du har købt, bliver jf. bogføringslovens § 10, gemt i 5 år fra udgangen af det regnskabsår, oplysningerne vedrører.
Oplysninger videregives eller sælges ikke til tredjepart, medmindre dette sker i forbindelse med en omstrukturering eller et helt eller delvist salg af virksomheden. Eventuel videregivelse af data vil altid ske i overensstemmelse med den til enhver tid gældende persondatalovgivning.
Som kunde har du mulighed for indsigt i vores registrering af data om dig. Du kan gøre indsigelse mod en registrering i henhold til reglerne om dette i lov om behandling af personoplysninger. Henvendelse i forbindelse hermed rettes til vores kundeservice via e-mail kundeservice@Barbo-toys.dk

Barbo Toys greatly appreciate your interest in our products, our offers and our company. In order to make it possible for us to fulfill our obligations to you and provide you with relevant information, it is necessary for us to collect some personal data.

This privacy statement states: what kind of data Barbo Toys collects, how we use the data and the rights you can exercise regarding these data provided. By accepting this Privacy Statement, you fully understand the collection, processing and transfer of such Personal Data based on the content described in this Privacy Statement.

1. Collection of Personal Data

Barbo Toys collects only the personal data you provide us with. This can for example include your name, gender, age, email address, phone number, email address or other data you have provided that are necessary to fulfill our obligations to you.

Information you provide when contacting Barbo Toys:

Most often, you provide Barbo Toys with personal data when you create a user account in our web shop, make purchases and/or accept receipt of our newsletters.

2. Purpose for processing personal data and the legal basis for such processing

Your personal data is processed by Barbo Toys for the following purposes:

- fulfill our obligations to you by processing your purchases and other services you may have chosen to acquire from us

- Manage your contact information and web shop user account

- handling customer requests

- collect statistics to evaluate and improve our service to customers in general

- comply with statutory obligations, decisions by courts and authorities

- identify and prevent abuse, fraud or other illegal activities

Barbo Toys can use the personal data you provide to conduct marketing activities. To provide you with relevant content in marketing activities, we may use data such as: customer segments, historical purchases, data based on your visits to our website, and use of our e-marketing, preferences you've shared, and participation in previous marketing activities.

We process your personal data as listed above to conduct marketing activities comprising some or all of the following:

-  provide you with targeted marketing information via email, regarding news, promotions, events and competitions

-  give you increased relevance of content based on basic profiling of your website visit

-  provide you with information we think may be of interest to you when you interact with our sales staff

The above-mentioned processing of personal data is based on Barbo Toys legitimate interest in interacting with representatives of our collaborators and potential customers.

Barbo Toys will only distribute marketing information via email if this is a part of your preference. You can contact Barbo Toys at any time to update your preferences, delete your user account or change your preferences as part of your profile in your web shop user account.

3. Your rights

Below is a summary of the rights you have under European Data Protection Act. The exercise of these rights is free and you can exercise the rights by sending a written request to us. Do not hesitate to contact us if you have questions regarding your rights (see contact information at the end of this privacy statement).

Note that Barbo Toys will always make an assessment of a request to exercise a right to determine if the request is valid. All rights listed below are not absolute, and exceptions may occur.

In addition to the rights listed below, you are always entitled to file a complaint with a regulatory authority regarding Barbo Toys processing your personal data.

Right to insight. You are entitled upon request to receive a copy of your personal data treated by Barbo Toys and also for further information about Barbo Toys processing your personal data.

Right to rectification. You are entitled to have your personal data changed and / or completed if they are inaccurate and / or incomplete.

Right to delete. You are entitled to request that Barbo Toys delete your personal data without undue delay in the following circumstances:

- Your personal data is no longer necessary for the purposes for which they were collected or otherwise processed;

- You revoke your consent to an activity where data processing is performed and there is no other legal basis for data processing;

- You make a valid objection to processing your personal data;

- The personal data have been processed illegally, or;

- Personal data must be deleted to comply with a legal obligation.

Right to limit treatment. You are entitled to request limitation of processing of your personal data under the following circumstances:

- The accuracy of your personal data is under treatment;

- The treatment is illegal or no longer necessary in relation to the purpose of the treatment, but you oppose the deletion of personal data and request a restriction instead;

- Barbo Toys no longer needs the personal data, but you need the personal data for the creation, exercise or defense of legal requirements; or

- You have objected to the processing of your personal data and objection is under verification.

Right to data portability. Under certain circumstances, you are entitled to receive your personal data, which you have given to Barbo Toys, to transfer them to another service provider if the processing of personal data is based on your consent or performance of a contract.

General right of objection. You have the right at any time to object to the processing of personal data based on Barbo Toys legitimate interests. If you have objections, we need to show that we have important legitimate reasons for such data processing or that we need personal data for the establishment, exercise or defense of legal requirements.

Right to object to direct marketing. You are entitled at any time to object to the processing of your personal data for direct marketing. If you do this, Barbo Toys may no longer process your personal data for such purposes.

4. Transfer of personal data

Barbo Toys may transfer your personal data to third parties when such transfers are required by law or court. Apart from the above, Barbo Toys will not transfer your personal data to third parties.

5. Retention of your personal data

Barbo Toys stores your personal data until the data is either manually deleted or automatically deleted due to inactivity for a period of 36 months, unless legal obligations indicate otherwise.

6. Security

Although Barbo Toys can not guarantee that unauthorized access will never occur, you can be sure that Barbo Toys attaches great importance to maintaining the security of your personal data and to prevent unauthorized access to these, using appropriate technology and internal procedures.

7. Contact details

If you would like further information from Barbo Toys regarding the processing of personal data, please contact our data processing contacts via sales@barbo-toys.com.

COPYRIGHT

Al billed- og tekst materiale på www.Barbo-toys.dk er underlagt beskyttelse i henhold til ophavretsloven og må ikke anvendes i strid hermed. Overtrædelse heraf kan medføre krav om fogedforbud såvel som krav om erstatning, vederlag og godtgørelse. Endvidere forbeholdes øvrige rettigheder i henhold til anden relevant immateriel lovgivning tillige med rettigheder i henhold til markedsføringsloven.

LOVVALG & VÆRNETING
Køb af varer på Barbo-toys.dk er undergivet dansk ret. Enhver tvist afgøres af de ordinære danske domstole.